connectedCars

 

Client : Connected Vehicle Data Platform

Industry: Automotive
Location: San Diego, CA, USA

Leading OEM Partner utilizes Telematics to develop smarter marketing strategies, enabling seamless customer connections and driving high-performing campaigns through comprehensive insights.
 
 
"I am thoroughly impressed with InfoObjects Consulting's expertise and dedication in implementing our Telematics solution. Their seamless integration of real-time email communications has greatly enhanced our customer experience. Their efficient deployment framework and comprehensive API mechanics showcase their technical prowess. We highly appreciate their professionalism and commitment to our success."
2017-Logo-square-on-grey

Director Of Engineering,
OEM Partner

Overview

OEM Partner collaborated with InfoObjects Consulting to implement a Telematics solution, enabling real-time email communications and advanced features in their Connected Vehicles. The solution leveraged existing software and infrastructure, eliminating dependencies and ensuring seamless communication processing. This empowered OEM Partner to efficiently deliver integrated real-time email communications, optimizing the connected vehicle experience for customers.

46 %

Timely Information

42 %

Relevant Communication

54 %

Enhance Control

The Challenge

OEM Partner recognized the need for advanced Telematics functionality in their Connected Vehicles, including real-time email communications and a range of features such as:
  • Service Scheduling
  • Vehicle Health Monitoring
  • Stolen Vehicle Recovery
  • Collision Assistance
  • Emergency Support
  • Voice-Operated Maps
  • Family tools like Geo-fencing, Curfew, and Speed alerts

InfoObjects Solution

To overcome the challenge, the OEM Partner and InfoObjects Consulting worked together to implement a Telematics solution. By leveraging existing software and infrastructure, they integrated a self-contained web service request, eliminating dependencies and enabling seamless communication processing. This solution provided a streamlined and efficient approach to handle communications effectively.
 

The Result

The collaboration between InfoObjects Consulting and the OEM Partner resulted in the successful implementation of a Telematics solution. Customers gained enhanced control, safety, and convenience through integrated features.
 
Real-time email notifications provided timely and accurate information, improving the overall customer experience.
 
By focusing on genuine notifications, the OEM Partner demonstrated their dedication to valuable and relevant communications.
 
The solution ensures efficient integration, enabling prompt communication for order-related events and credit card issues.
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