Support & contact

Two inboxes, real humans.

We keep it simple. New project or discovery call goes to one address. Everything else — customer support, security, press, recruiting, legal, billing, partnerships — goes to the other. Both are read by humans on the InfoObjects team.

// New engagement

Talk to us about a project.

Looking to scope an AI build, modernize a legacy estate, or get a second opinion on an architecture? This is the right place to start. Mutual NDA signed before any technical conversation.

Typical response: within 1 business day
// Everything else

Existing customers & everyone else.

Customer support, security and responsible disclosure, press, recruiting, partnerships, legal & contracts, privacy & data-subject requests, billing — one inbox. Tell us the topic in your subject line and we'll route internally.

Typical response: within 2 business days · P1 incidents: 4 hours

// Suggested subject-line prefixes

So we can route your message to the right person faster:

[Security] Responsible disclosure or vulnerability report (PGP key on request)
[Privacy] Data-subject request (GDPR / CCPA / PDPL etc.)
[Legal] MSA / SOW / DPA / mutual NDA / vendor onboarding
[Careers] Application or general expression of interest
[Press] Media or analyst enquiry
[Partnership] Alliances, co-sell, integration
[Billing] Invoices, PO, vendor onboarding
[Accessibility] Report a barrier on the website

InfoObjects Inc. — Headquarters 4950 Hamilton Avenue, San Jose, CA 95130, USA
Office hours: Mon–Fri, 9am–6pm Pacific. Drop-ins by appointment. Also in Canada, India, Poland, UAE, and Saudi Arabia — write ahead to hello@infoobjects.com.

// Social

LinkedIn ↗  ·  X / Twitter ↗  ·  Cogence.ai ↗